Romanian and English Online Courses

FAQs

How do I book my first lesson?

The booking for both the free trial lesson and the first lesson from your purchased package shall be made 24-hour prior the lesson time.

How do I know how many lessons do I need and what package to choose?

There are several lesson packages you can choose from. Depending on your learning aims and availability, your teacher will suggest the lesson package that best suits you.

How long does one lesson last?

Each teaching session lasts 45 or 1 hour and 30 minutes.

 

What if I want my lesson to be longer than 45 minutes?

Of course you can book more than one lesson at a time. For example, you can have sessions of 90 minutes (2 lessons) at a time. For that you just need to purchase 2 individual lessons or, if you've already purchased a package, just book 2 lessons from your package.

Cancellation notification must be via EMAIL ONLY

PLEASE DO NOT send a cancellation message via SKYPE, FACEBOOK, or any other way.

What happens if I am late for my lesson?

You must be on time and preferably 5 minutes before your class starts. Your teacher will wait a maximum of fifteen (15) minutes for you to come to your class. If you haven't arrived in fifteen minutes, your lesson is counted as a “no-show” and you will lose this lesson. If you are, let’s say, ten (10) minutes late, your lesson will not be extended for the lost time.

What if the teacher doesn't show up?

In the unlikely event that your teacher is not able to attend the class and the lesson wasn’t cancelled or rescheduled beforehand, you will get credited for a new lesson to be rescheduled.

How do I pay?

Once you select your package you will be redirected to the secure PayPal site. To pay by credit card, you will fill out the payment form. If you prefer to pay using PayPal, you will log in to your PayPal account and pay in as few as three clicks.

Note: Lessons are booked after payment is received.

If you didn't find the answers you need here or you want more information on the language courses, please contact us using the contact form. 

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